If you work with customers or clients, this course will help you hone your service skills. Learn the basic skills necessary for good customer service, including service recovery, empathy techniques to neutralize situations, and other interpersonal soft skills to take customer service to the next level.
Instructor: Joell CrittendenTalent Acquisitions Manager, Grand Canyon Railway & HotelCertified Hospitality Department Trainer & Guest Service Professional
Location:
Grand Canyon Railway & Hotel
235 N Grand Canyon Blvd
Williams, AZ 86046
Date:
Wednesday, July 13, 2022, 09:30am - 11:00am
Original source can be found here.
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